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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Rice

April 30, 2026

5  out of  5
rating by James Rice
"Been with them for years and have nothing but positive things to say. Refreshing to talk to a real person when you pick up the phone. Also nice to not have extra products pressured on you. The service has been, quick, efficient and given very kindly. Highly recommend."
We responded:
"Mr. Rice - thank you so much for your review! We are grateful for wonderful clients like you! Nicole "
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Alvin Spruill

April 24, 2026

5  out of  5
rating by Alvin Spruill
"Absolutely excellent customer service. Went above and beyond to listen to all my concerns, address them, and lay out all of the solutions. She helped my mom almost 15 years ago, and then when I got older she helped me. Excellent excellent customer service!"
We responded:
"Mr. Spruill- thank you so much for your review! We are so grateful to get to help you and your family with your insurance through the years. We look forward to many more! Nicole "
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Larry Harrison

April 16, 2026

5  out of  5
rating by Larry Harrison
"Nicole Frost and staff have been my wife's and my insurance agents for many years. We have our automobiles and home covered through them. The office is always available to help in dealing with any questions or issues related to our coverage, and they go the extra mile in dealing with the issue to make sure that we have the best solution for our coverage. We always feel like we're dealing with real people and not just a company. I highly recommend Nicole and her staff; they do a great job!"
We responded:
"Mr. Harrison, thank you so much for your nice review. It has been a pleasure helping you and your family with your insurance for many years. We look forward to many more!"
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T Wayne Belvin

April 15, 2026

5  out of  5
rating by T Wayne Belvin
"Nicole and her staff continue to do a great job, being your advocate and leveraging their experience and expertise, from a long-time client, as I posted 4 years ago the same is still true. thank you!"
We responded:
"Wayne- Thank you so much for your review. We are so fortunate to have great customers like you!!"
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Cathy Carter

April 10, 2026

5  out of  5
rating by Cathy Carter
"Nicole Frost and staff are super friendly and always willing to assist. Every time I call the office they are always happy to assist. They make me feel like I’m part of their family. I highly recommend this agent and staff. Thanks for all they do! STATE FARM IS THERE."
We responded:
"Cathy- Thank you so much for your five star review and kind words! My team and I are so glad to help you with your insurance and look forward to many more years! Nicole "
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Iman Mashore

April 7, 2026

5  out of  5
rating by Iman Mashore
"I have been a customer since I got my license as a teenager. Nicole’s office has serviced me and my family for decades. #1 in the insurance industry. I recommend them every chance I get. I love them!!!!"
We responded:
"Iman- thank you for your review. We are so grateful to have you and your family as customers and look forward to working with you for years to come!! We truly love taking care of wonderful families like yours! Nicole "
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Brandy

April 2, 2026

5  out of  5
rating by Brandy
"We worked with Summer to get short term disability and it was an easy process. Summer was communicative, approachable, relational, and informative. Thank you!"
We responded:
"Brandy- Thank you so much for taking the time to do a review! Summer is fantastic and we take great pride in delivering great service and knowledge to our customers!! Nicole "
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Ella Dyer

April 1, 2026

5  out of  5
rating by Ella Dyer
"I got my insurance started very quickly over the phone and summer at the front was so nice and helpful and I got set up so quick and for a very great rate"
We responded:
"Ella- Summer is great and we are so grateful to help you with your insurance! Thanks for your review - Nicole "
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Teagan Frost

April 1, 2026

5  out of  5
rating by Teagan Frost
"Fantastic agency! They’re the best with amazing tailored service."
We responded:
"Thank you so much for your review!! We love helping you with your Car & Life Insurance!!! "
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John Giese

April 1, 2026

5  out of  5
rating by John Giese
"Nicole and her team provide wonder service for all of my insurance (car, home and life). They always go the extra mile to help me understand my coverage and options. I will never leave them!"
We responded:
"John- Thank you so much for the great review! Taking care of customers like you is what we are here for!"
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Lee Burnette

March 31, 2026

5  out of  5
rating by Lee Burnette
"Nicole Frost Insurance (Nicole, Claudia and Summer) are the best. I have been with them for at least 25 years and they always have my needs/interest covered. Lots of different plans from car, flood, housing, life etc and always available to help me. Have an issue, chances are someone will answer the call to discuss. Big recommendation from me."
We responded:
"Lee -thank you for your great review! We are so grateful to work with you and your family!!! And look forward to wiki g together for years to come!!! Nicole "
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Rebekah Kirkman Goehler

March 20, 2026

5  out of  5
rating by Rebekah Kirkman Goehler
"5 star service!! Thank you Nicole and Summer you both are wonderful to work with!!"
We responded:
"Rebekah - thank you for your review! We are so grateful for wonderful clients like you. We look forward to helping you with your insurance for years to come! Nicole"
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Jennifer Fox

February 25, 2026

5  out of  5
rating by Jennifer Fox
"Nicole helped take care of all of my business insurance needs. She was extremely responsive and took the time to explore options that will help me as my business grows. I would recommend her to all business owners!"
We responded:
"Jennifer- It is a pleasure working with you and your business. Thanks for the review!"
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Rahshon Wilson

February 23, 2026

5  out of  5
rating by Rahshon Wilson
"Always has the best rates, amazing customer service, and gives you insight on anything you need insurance related. Always a pleasure to speak to Summer, and Nicole when she’s available."
We responded:
"Thank you so much for your review Rahshon! We are grateful to get to help you with your insurance!! "
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Bonnie Hite

February 4, 2026

5  out of  5
rating by Bonnie Hite
"Cannot say enough about the excellent customer service provided by this team. I usually work with Summer and she works so hard to not only educate so you can make the right decisions for you, but also to get you the best rate possible for the right coverage. She’s patient, knowledgeable, and fun to talk to! :) If you want an actual human who is super responsive and actually looks out for you to make sure you’re getting the best deal, this is it!"
We responded:
"Bonnie- We are so grateful for your review! And yes, Summer is fantastic! We truly look forward to helping your family with your insurance for years to come. Nicole"
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Donna Jones

February 3, 2026

5  out of  5
rating by Donna Jones
"I was very satisfied with the help I received. Summer is very polite and very knowledgeable. She took the extra steps to help me find exactly what I needed. I would highly recommend them."
We responded:
"Donna- thank you so much for your nice review! We strive to provide top notch insurance help to our customers knowing that each person has different needs. We look forward to serving you for years to come! Nicole"
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Kaylie Peay

January 19, 2026

5  out of  5
rating by Kaylie Peay
"Very helpful and friendly! They are very fast to reach out if anything is needed!"
We responded:
"Kaylie- Thank you so much for your review! We are thrilled to help you with your insurance! Nicole & Team"
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Caitlyn M

December 30, 2025

5  out of  5
rating by Caitlyn M
"The absolute best!! Nicole’s office is so quick to respond and help you out! They treat you like you’ve known each other for years, and overall they’re so friendly. I’ve worked with Nicole and Summer at this office, both wonderful women to do business with!"
We responded:
"Thank you so much for your great review Caitlin! We truly strive to make insurance less stressful for our customers. We truly appreciate working with wonderful people like you. Nicole "
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Alvin P

December 19, 2025

5  out of  5
rating by Alvin P
"My wife and I have had State Farm as our insurance for going on 51 years now. Nicole has been out agent for quite some time now. She, Summer, and Claudia ALWAYS go beyond expectations to take care of our claims and needs...and I mean ALWAYS!! You see so many commercials trying to lure you to another company with promises of $$$. As for me and my house...State Farm is the only choice. Even though we moved two hours away ... Nicole is, and will continue to be, OUR Agent."
We responded:
"Alvin- Thank you so much for your wonderful review. It is such a joy to take care of your family insurance! Here’s to many more years working together! Nicole, Sumner & Claudia"
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Liz Singleton

December 8, 2025

5  out of  5
rating by Liz Singleton
"Summer, Claudia and Nicole are always friendly and helpful. State Farm has the best insurance policies!"
We responded:
"Liz- Thank you for your review! We are so glad to help people like you to get the best insurance at great rates! Happy Holidays to you and yours!! "
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ALittleKnottie

November 24, 2025

5  out of  5
rating by ALittleKnottie
"Nicole is incredible, she helped me buy my first car, fully insure it and drive it home same day! And ever since, she’s been very helpful with my bill and everything else I’ve needed, she’s truly the best insurance agent I’ve ever had! Thank you Nicole!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a great experience with us. Your satisfaction is our top priority and we look forward to continuing to support your insurance needs. Nicole & Staff"
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Kiayla Lynn

November 21, 2025

5  out of  5
rating by Kiayla Lynn
"Nicole was helpful and very response!"
We responded:
"Thank you so much for your review! We are very glad we were able to help you with your insurance. We look forward to working with you!! Nicole "
Profile photo of Laurie DaPrano REALTOR

Laurie DaPrano REALTOR

September 19, 2025

5  out of  5
rating by Laurie DaPrano REALTOR
"Nicole is truly the best in the business! I’ve worked with her team for many years, and they are always easy to reach, quick to respond, and incredibly helpful. They genuinely care about their clients, and it shows in everything they do. I highly recommend them!"
We responded:
"Laurie- Thanks so much for your nice review!! We love working with great customers like you!! Nicole "
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Pulling in Exotics

August 18, 2025

5  out of  5
rating by Pulling in Exotics
"Nicole helped me to get my new car and get it insured same day, full coverage for a decent price! Thanks State Farm and Nicole!"
We responded:
"Thank you so much for your great review! We love helping people like you with their insurance needs and aim to give great service!! Nicole "
Profile photo of Jessica Bardenheier

Jessica Bardenheier

July 17, 2025

5  out of  5
rating by Jessica Bardenheier
"Summer was extremely helpful, responsive, and thorough when it came to helping us secure a new home and auto policy. We were in a bit of a time sensitive need and Summer was so available and made everything a breeze. She truly helped to alleviate an otherwise stressful situation with her expertise and willingness. We have an even better policy and premium than we did with our previous vendor. Big thanks to this State Farm team! Very highly recommend!"
We responded:
"Jessica - thank you so much for your awesome review! We strive to provide great service and advice. We look forward to helping you with any and all of your insurance needs. We want to be your good neighbor! Nicole "