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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rohullah Nasimi

Rohullah Nasimi

September 3, 2026

5  out of  5
rating by Rohullah Nasimi
"I’m very happy with my experience with this insurance company.
The process was smooth and straightforward, and Ms. Summer was friendly, professional, and helpful throughout. She took the time to answer my questions and made sure I understood my coverage and options. I really appreciate the excellent customer service and how easy she made everything. Highly recommended!"
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Martin Day

September 3, 2026

5  out of  5
rating by Martin Day
"Always kind and helpful. Awesome agent ❤️"
We responded:
"Thank you Martin- we are so happy to work with great customers like you!! Nicole"
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Brett Canfield

August 29, 2026

5  out of  5
rating by Brett Canfield
"I have had my insurance with Nicole Frost and her team for many years and could not imagine going anywhere else for my insurance. They are so helpful and always answer the phone when I need them."
We responded:
"Brett- Thank you so much for your review!! We are so happy to work with you and your family!! "
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SHAN CANFIELD

August 29, 2026

5  out of  5
rating by SHAN CANFIELD
"Nicole and her team helped me so much with my home and car insurance. I am a customer for life because they treat us like family!"
We responded:
"Shan- We are so grateful to work with wonderful people like you and your family!! Thanks so much for your review- we truly appreciate it! Nicole"
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Shayna Chase

August 29, 2026

5  out of  5
rating by Shayna Chase
"Incredible team- Super helpful and great prices. They really take care of all of my insurance."
We responded:
"Shayna- We take great pride in providing above & beyond service! Thanks so much for your nice review! Nicole "
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Greg Durrett

August 17, 2026

5  out of  5
rating by Greg Durrett
"Always great communication and treated like family. Highly recommend to anyone looking for a very hands on group Would never shop around for any other agency. They're the best around!"
We responded:
"Thank you so much for your review, Greg. It has been a joy working with your family for many years and we look forward to many more to come!"
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Destiny

August 17, 2026

5  out of  5
rating by Destiny
"I have had State Farm for years and Summer and Claudia have always been amazing to work with! I seem to work with Summer more often and she has always made the process seamless and easy. She answers my questions and explains things well - the whole team is great though! Highly recommend!"
We responded:
"Destiny-we are so grateful for your review and getting to help you with your insurance. We take great pride in how we help our wonderful customers like you! "
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Arif Ahsan

July 28, 2026

5  out of  5
rating by Arif Ahsan
"I’ve been with Nicole Frost and her State Farm team for more than 10 years, and my experience has been consistently outstanding. Nicole and her staff are always professional, knowledgeable, and genuinely care about their customers. Whenever I’ve had questions about my policies or needed assistance, they’ve responded promptly and taken the time to explain everything clearly.

What I appreciate most is their honesty, reliability, and commitment to providing excellent customer service. They make the insurance process simple and stress-free, and I always feel confident that my family and I are well taken care of.

If you’re looking for an insurance agent who is responsive, trustworthy, and puts customers first, I highly recommend Nicole Frost and her team."
We responded:
"Mr. Ahsan- thank you so much for much for your kind words and review. We so appreciate taking care of wonderful customers like you and your family and look forward to many more years!"
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AMANDA Drummond

June 24, 2026

5  out of  5
rating by AMANDA Drummond
"Such a sweet group to deal with. Accommodating and competitive rates! I love Summer!!"
We responded:
"Amanda- thank you so much for your review. We love helping our great customers like you! And, yes, Summer is fantastic!! "
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Jmesha Woodfin

June 17, 2026

5  out of  5
rating by Jmesha Woodfin
"Nicole Frost made my process getting renter’s insurance for the first time very easy and smooth. She also made sure to keep contact to reassure that she was there if I had any concerns and she also kept me updated with everything concerning my policy."
We responded:
"Thank you for taking the time to do a review- we grateful to take care of wonderful customers like you! "
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Victoria Lawrence

June 2, 2026

5  out of  5
rating by Victoria Lawrence
"Nicole has been my family’s agent for decades! First started with my mom from auto policies, home, and life. And now I’m here and been with her since I got off my mom’s auto policy! I don’t know anywhere else but here; which is home to me! Nicole and Summer are like close friends of the family. They have helped me out in so many ways. Nicole even assisted me with understanding my mom’s policies after she passed. Even the policies that weren’t through SF. If I could give her 20 stars I would!"
We responded:
"Victoria- thank you so much for the incredible review! I agree that our long time relationship with you and your family has been incredible through ups and downs. We are so fortunate to have gotten to work with you all these years and look forward to many more!! Warm regards, Nicole"
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Ann Spruill

June 1, 2026

5  out of  5
rating by Ann Spruill
"Nicole Frost and team are the best. The client is very important to them. They are honest, have your best interest at heart. Having State Farm makes me feel like "My automobile has found a friend""
We responded:
"Ann - we are sooo glad to have you back with us! We have known each other a long time and I’m so happy to help you with your insurance again! Let us know if you need anything! Nicole"
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Genet Worku

June 1, 2026

5  out of  5
rating by Genet Worku
"We really had a great experience very helpful on everything we need."
We responded:
"Thank you so much for your review!! We look forward to working with you and are glad we could help!! Nicole "
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James Rice

April 30, 2026

5  out of  5
rating by James Rice
"Been with them for years and have nothing but positive things to say. Refreshing to talk to a real person when you pick up the phone. Also nice to not have extra products pressured on you. The service has been, quick, efficient and given very kindly. Highly recommend."
We responded:
"Mr. Rice - thank you so much for your review! We are grateful for wonderful clients like you! Nicole


"
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Alvin Spruill

April 24, 2026

5  out of  5
rating by Alvin Spruill
"Absolutely excellent customer service. Went above and beyond to listen to all my concerns, address them, and lay out all of the solutions.

She helped my mom almost 15 years ago, and then when I got older she helped me. Excellent excellent customer service!"
We responded:
"Mr. Spruill- thank you so much for your review! We are so grateful to get to help you and your family with your insurance through the years. We look forward to many more! Nicole "
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Larry Harrison

April 16, 2026

5  out of  5
rating by Larry Harrison
"Nicole Frost and staff have been my wife's and my insurance agents for many years. We have our automobiles and home covered through them. The office is always available to help in dealing with any questions or issues related to our coverage, and they go the extra mile in dealing with the issue to make sure that we have the best solution for our coverage. We always feel like we're dealing with real people and not just a company. I highly recommend Nicole and her staff; they do a great job!"
We responded:
"Mr. Harrison, thank you so much for your nice review. It has been a pleasure helping you and your family with your insurance for many years. We look forward to many more!"
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T Wayne Belvin

April 15, 2026

5  out of  5
rating by T Wayne Belvin
"Nicole and her staff continue to do a great job, being your advocate and leveraging their experience and expertise, from a long-time client, as I posted 4 years ago the same is still true. thank you!"
We responded:
"Wayne- Thank you so much for your review. We are so fortunate to have great customers like you!!"
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Cathy Carter

April 10, 2026

5  out of  5
rating by Cathy Carter
"Nicole Frost and staff are super friendly and always willing to assist. Every time I call the office they are always happy to assist. They make me feel like I’m part of their family. I highly recommend this agent and staff. Thanks for all they do! STATE FARM IS THERE."
We responded:
"Cathy- Thank you so much for your five star review and kind words! My team and I are so glad to help you with your insurance and look forward to many more years! Nicole "
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Iman Mashore

April 7, 2026

5  out of  5
rating by Iman Mashore
"I have been a customer since I got my license as a teenager. Nicole’s office has serviced me and my family for decades. #1 in the insurance industry. I recommend them every chance I get. I love them!!!!"
We responded:
"Iman- thank you for your review. We are so grateful to have you and your family as customers and look forward to working with you for years to come!! We truly love taking care of wonderful families like yours! Nicole "
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Brandy

April 2, 2026

5  out of  5
rating by Brandy
"We worked with Summer to get short term disability and it was an easy process. Summer was communicative, approachable, relational, and informative. Thank you!"
We responded:
"Brandy- Thank you so much for taking the time to do a review! Summer is fantastic and we take great pride in delivering great service and knowledge to our customers!! Nicole "
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Ella Dyer

April 1, 2026

5  out of  5
rating by Ella Dyer
"I got my insurance started very quickly over the phone and summer at the front was so nice and helpful and I got set up so quick and for a very great rate"
We responded:
"Ella- Summer is great and we are so grateful to help you with your insurance! Thanks for your review - Nicole "
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Teagan Frost

April 1, 2026

5  out of  5
rating by Teagan Frost
"Fantastic agency! They’re the best with amazing tailored service."
We responded:
"Thank you so much for your review!! We love helping you with your Car & Life Insurance!!! "
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John Giese

April 1, 2026

5  out of  5
rating by John Giese
"Nicole and her team provide wonder service for all of my insurance (car, home and life). They always go the extra mile to help me understand my coverage and options. I will never leave them!"
We responded:
"John- Thank you so much for the great review! Taking care of customers like you is what we are here for!"
Profile photo of Lee Burnette

Lee Burnette

March 31, 2026

5  out of  5
rating by Lee Burnette
"Nicole Frost Insurance (Nicole, Claudia and Summer) are the best. I have been with them for at least 25 years and they always have my needs/interest covered. Lots of different plans from car, flood, housing, life etc and always available to help me. Have an issue, chances are someone will answer the call to discuss. Big recommendation from me."
We responded:
"Lee -thank you for your great review! We are so grateful to work with you and your family!!! And look forward to wiki g together for years to come!!! Nicole "
Profile photo of Rebekah Kirkman Goehler

Rebekah Kirkman Goehler

March 20, 2026

5  out of  5
rating by Rebekah Kirkman Goehler
"5 star service!! Thank you Nicole and Summer you both are wonderful to work with!!"
We responded:
"Rebekah - thank you for your review! We are so grateful for wonderful clients like you. We look forward to helping you with your insurance for years to come! Nicole"