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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 15, 2023

5  out of  5 rating by Gooselord_Prime
"Nicole, Summer and Claudia have always been extremely friendly, kind and helpful. I've been with them since my first car in highschool. They have always gone above and beyond for me and my family and I could not be happier that I chose Nicole's State Farm team. No matter what questions I have they are always ready to answer them and I have never had any issues with anything insurance related through them."

Kat Conley

August 7, 2023

5  out of  5 rating by Kat Conley
"Nicole and her staff are personable and have always recommended reasonable options for my insurance needs throughout many transitions over the last several years. She and her staff have directed me to answers for so many options even outside of their agency to offer neighborly advice to enhance my lifestyle needs."

Danielle Young

July 14, 2023

5  out of  5 rating by Danielle Young
"I’m new to the area and needed to get my information transferred over. I originally spoke to Claudia and ended up finishing thing out with Summer. Both ladies were extremely helpful and patient. They answered all of my questions, followed up after our call and made the transition seamless. By all of the positive reviews, I’m looking forward to working with this office."

Kathy Clarke

June 22, 2023

5  out of  5 rating by Kathy Clarke
"I have been with Nicole and her team for over 20 years and they are the best. Responsive and helpful in thinking through all my choices."

Sarah Knowles

June 1, 2023

5  out of  5 rating by Sarah Knowles
"Summer has been my go-to girl for everything my husband and I need! Being new to Virginia, I so appreciate her time, knowledge, and professionalism. Summer even made sure to check in with us after our move. Thank you Summer and all the staff at the Frost branch!"

Austin Magee

May 31, 2023

5  out of  5 rating by Austin Magee
"Ms. Nicole is by far the best Agent I have ever worked with. She is extremely knowledgeable and is always there when you need her. She has a huge heart and is willing to help when you are dealing with any issues!"

Sharon Viar

May 31, 2023

5  out of  5 rating by Sharon Viar
"A very knowledgeable staff. Always friendly and willing to answer questions. I highly recommend this group!"

Jerel Jokes

May 31, 2023

5  out of  5 rating by Jerel Jokes
"I received nothing but exceptional help from Nicole and she was very sweet and took great care of me when I was becoming a customer."

Meredith Woodson

May 30, 2023

5  out of  5 rating by Meredith Woodson
"I'm very new to State Farm but I absolutely love it and wish I'd switched sooner. Summer has been so nice and helpful. My son and I joined about a month ago and then he went on deployment with the Navy. Summer has been very patient with me and my 20 questions! I'm so thankful for my new State Farm family. I highly recommend Nicole Frost and team. 😁"

Dallas Cowboy

April 20, 2023

5  out of  5 rating by Dallas Cowboy
"Always there to help and find out information even if that's not part of their work, prices or fare and the knowledge is irreplaceable"

charleen baylor

April 20, 2023

5  out of  5 rating by charleen baylor
"Nicole and Claudia make a good team. They are always accessible, friendly and helpful. I have switched all of my insurance to their State Farm office."

Sean Jones

April 17, 2023

5  out of  5 rating by Sean Jones
"I had the pleasure of speaking with Summer she answered all my questions and concerns great customer service"

Lauren Delano

April 14, 2023

5  out of  5 rating by Lauren Delano
"Summer was awesome to work with. I highly recommend them!"

Ronnie Feuerstein

March 28, 2023

5  out of  5 rating by Ronnie Feuerstein
"I have been a State Farm Client for 35 plus years and Nicole Frost has been my local agent for approximately 20 years. One of the best teams to work with and super prompt to resolve any issues that arise. Nicole, Summer, and Claudia have all gone beyond my expectations and if there were 6-stars this team certainly would deserve it! You owe it to yourself to experience the best in the business."

Kimberly Davis

March 16, 2023

5  out of  5 rating by Kimberly Davis
"Great team! I feel I will be taken care of."

Eric Craver

March 12, 2023

5  out of  5 rating by Eric Craver
"Best group of women to work with. They listen to your needs and concerns and help you make the best insurance decisions for you as an individual!"

William Thornton

March 10, 2023

5  out of  5 rating by William Thornton
"They go above and beyond what is expected of an agent"

Phyllis Barnette

March 9, 2023

5  out of  5 rating by Phyllis Barnette
"I have been with this team of State Farm Agents for over 30 years. They are always helpful when you reach out for their assistance. Great Team"

Wanda Spates

March 9, 2023

5  out of  5 rating by Wanda Spates
"I have been with this office for nearly 20 years. These ladies are always there to address my concerns and help me anticipate needs before I even realized there was a need. This is the type of service I would love to have in every aspect of my life. Class act all the way!!!"

Diane Dodson

January 31, 2023

5  out of  5 rating by Diane Dodson
"I’ve been with Nicole Frost and her team for 20 years! She and her team are the best you could ask for!"

Diane Tefel

January 31, 2023

5  out of  5 rating by Diane Tefel
"I've been with Nicole Frost and her team for 20 years! They are the best agency you could ask for!"

kimberly vann

January 30, 2023

5  out of  5 rating by kimberly vann
"Literally the best people ever! Easy to work with!! Super understanding not to mention I literally love my agent and her communication skills and the employees there!!!"

Natalie Diltz

January 30, 2023

5  out of  5 rating by Natalie Diltz
"Amazing customer service! Helpful all hours of the day and very sweet!"

R Jackson

January 30, 2023

5  out of  5 rating by R Jackson
"Nicole, Summer & Claudia are always very friendly and helpful. Recently, Summer assisted my mother and me by reviewing our current coverage and explaining other options. We never felt pressured to make a decision or rushed to end the conversation. We are both pleased with the service we have received over the years and look forward to working with them for many more!"

Steve Quarberg

December 7, 2022

5  out of  5 rating by Steve Quarberg
"Nicole and Summer were very helpful, clearly reviewing insurance options."