State Farm® Insurance Agent Nicole Frost

"Happy to recommend Nicole and her team. I wanted an agent on my side of town and became a client in the summer. What I found was a valuable, responsive advisor in Nicole. She cares and it shows."

"Nicole Frost & her team provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently. Anytime I call Summer is always so eager to be helpful a with a friendly demeanor. I 100% recommend Nicole Frost & Summer"

"Stay away, very unprofessional and rude, they were very nice in the beginning, gave me a good price but it was too good to be true, after 6 months, suddenly started increasing prices like 50% or more without any incidents and when I would call to try to understand, they would lose their temper with very simple questions and start raising their voices, I asked Summer once about the percentage increase and she said she did not work with percentages, how can you work with insurance and not talk about percentages? They gave me incorrect information several times, could not explain my bills, no wonder why major insurance companies are getting rid of agents, the value an agent bring is great when they know how to help customers but this agent is definitely not well trained to work with customers, I ended-up moving to a different agent who is much better."

"I can't say enough about Nicole and her Team. Very prompt and helpful to get me our new policies. If your looking for insurance and a new agent, they are definitely worthy of earning your business."

"Superb experience... I have definitely dealt with various companies in my years, and I was very much impressed by the help I received from Summer C. regarding my insurance needs. She's amazingly knowledgeable, great personality, and excellent professionalism."

"Super helpful with getting a new policy set up. Thanks!"

"I did a search online for best home owners insurance companies. Understandably, State Farm came up with a note that they have great customer service and support. So no surprise, I reached out and started working with a rep called Summer and when I tell you this woman is responsive, she is RESPONSIVE! They could’ve charged me more and I honestly may have still picked them just because of how amazing she is. Super excited to be working with them. Thank you for all your help, Summer!"

"Nicole and her staff are wonderful and made me feel so comfortable. They are knowledgeable and will take the time to answer any concerns. Highly recommend!"

"Willie and I have been with Nicole and her team a very long time. They are always professional, knowledgeable, and all have great customer service skills. They are quick and fast to respond to our needs. Always professional and knowledgeable. We've enjoyed doing business with this office. Thank you for your service."

"Nicole and her team are amazing! The attention to detail and client first focus is simply awesome! Thank you for taking care of me and my family!"

"Loved working with Summer. She made the process of switching my homeowner's insurance super easy and seamless. Highly recommended."

"Purpose homeowners insurance"

"I have just changed insurance companies for my homeowners & car insurance. I was looking for a professional, friendly local company. I found that with Nicole & her people!"

"Best experience! Great service!"

"I have been with Nicole and her team since 1990. They are always professional, knowledgeable, and all have great customer service skills. It is always a pleasure doing business with this office. They have always been there for me to help with all my insurance needs."

"Nicole ,Claudia and Summer are the best. My mom and I have been with State Farm Ins “Nicole Frost” since about 1980’s . The warm greetings and service receive Is the tops. Visiting the office makes you feel like family ."

"What a wonderful, helpful staff. As soon as I called, I got instant help and within days my account was up and running. And the important part is , they helped me save money, so thank you again."

"Nicole and her team are highly knowledgeable, friendly and have great customer service. I really enjoy working with them."

"It was the absolute best experience working with Summer. She addressed all my needs and made sure I had everything I needed in a very timely fashion. I wish I had found this agency sooner."

"Nicole is a delightful person. Within minutes I felt like I had known her for many years. She is a highly experienced professional that makes you feel as though she has your best interests at heart. In my experience this is a rare quality!"

"The best customer service I have ever received hands down, and they went out their way to make sure I got what I needed for the best price wish I had signed up sooner"

"Ms. Forest took a no-nonsense approach with my insurance quote. Truly "Like a Good Neighbor", she knows Glen Allen. Her assistant Summer Craver has been very pleasant to work with."

"Very personable. Provided a level of service that I wasn’t getting elsewhere. Exceeded expectations."

"I will never leave the Nicole Frost team of State Farm. Nicole, Claudia and Summer are most helpful, extremely knowledgeable always looking out for my best interest and ways to save me money. By far the best office around and the best team."

"Summer was wonderful to work with. She was patient and very knowledgeable. I recommend giving this team a try. I have been very happy so far.."