State Farm® Insurance Agent Nicole Frost

"I have been a State Farm customer many years across many states and have always found State Farm service friendly and professional. Nicole Frost and her team are next level service and a true joy to do business with. Special mention to Summer, who makes every interaction pleasant and informative. Highly recommend!"

"Nicole and Summer always take care of me and my family, Thank you!!!"

"Definitely love my experience with Summer with State Farm she very polite took care all my insurance needs very well."

"I was referred to Nicole and her team through a friend of mine, Will, who happened to also be my car salesman at Richmond Ford Lincoln. I’m so thankful he referred me to Nicole and her team. Nicole spoke with me over the phone and provided so much valuable information for me to make the best decision surrounding my auto/home insurance needs. I ended up moving my insurance to State Farm as she was able to save me a lot of money per month! Her and the team continue to be a great support and respond to questions rapidly! Highly recommend Nicole and her team for your insurance needs and inquiries!"

"Nicole quoted our auto, homeowners & umbrella coverages. Unfortunately, we did not move our business because the savings was not substantial & our current carrier is very competitive from a premium + coverage standpoint. However, Nicole was very friendly & responsive from start to finish (even after we informed her we would not be pursing). She seems knowledgeable from our brief conversation & we will be keeping her in mind for the future."

"After calling around everywhere and getting ridiculous numbers, this team picked up the phone and delivered. Can’t recommend them enough!"

"I have been a policy holder since the age of 16 when my father put me on the policy. That was 38 years ago! And I have never had a regret being with them. Since moving to VA 3 years ago, State Farm has helped me and made my move and relocation to VA stress free. Nicole and Summer are professional, welcoming and ready to help you with any questions, big and small. They are your go to insurance pros who care."

"Summer made sure I saved the most amount of money by bundling my home and auto insurance!! Thank you!!"

"Nicole and staff are super friendly and always willing to assist. Every time I call the office with questions about my bill, my policy anything they are always in the office and are always a phone call away. They are all so personal and make you feel like family. I have been with them a long time and would highly recommend Nicole Frost."

"Nicole and Summer were amazing to work with. Communication and customer service was excellent! Highly recommend"

"I feel extremely fortunate to have had Nicole during extremely unfortunate times. In a field where polite-to-rude disengagement is the norm, having an agent that actually gives a crap is priceless. That is what you get with Nicole, and it makes me feel much safer to know that the person who helps me make these important decisions is considering my welfare in addition to their own."

"Happy to recommend Nicole and her team. I wanted an agent on my side of town and became a client in the summer. What I found was a valuable, responsive advisor in Nicole. She cares and it shows."

"Nicole Frost & her team provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently. Anytime I call Summer is always so eager to be helpful a with a friendly demeanor. I 100% recommend Nicole Frost & Summer"

"Stay away, very unprofessional and rude, they were very nice in the beginning, gave me a good price but it was too good to be true, after 6 months, suddenly started increasing prices like 50% or more without any incidents and when I would call to try to understand, they would lose their temper with very simple questions and start raising their voices, I asked Summer once about the percentage increase and she said she did not work with percentages, how can you work with insurance and not talk about percentages? They gave me incorrect information several times, could not explain my bills, no wonder why major insurance companies are getting rid of agents, the value an agent bring is great when they know how to help customers but this agent is definitely not well trained to work with customers, I ended-up moving to a different agent who is much better."

"I can't say enough about Nicole and her Team. Very prompt and helpful to get me our new policies. If your looking for insurance and a new agent, they are definitely worthy of earning your business."

"Superb experience... I have definitely dealt with various companies in my years, and I was very much impressed by the help I received from Summer C. regarding my insurance needs. She's amazingly knowledgeable, great personality, and excellent professionalism."

"Super helpful with getting a new policy set up. Thanks!"

"I did a search online for best home owners insurance companies. Understandably, State Farm came up with a note that they have great customer service and support. So no surprise, I reached out and started working with a rep called Summer and when I tell you this woman is responsive, she is RESPONSIVE! They could’ve charged me more and I honestly may have still picked them just because of how amazing she is. Super excited to be working with them. Thank you for all your help, Summer!"

"Nicole and her staff are wonderful and made me feel so comfortable. They are knowledgeable and will take the time to answer any concerns. Highly recommend!"

"Willie and I have been with Nicole and her team a very long time. They are always professional, knowledgeable, and all have great customer service skills. They are quick and fast to respond to our needs. Always professional and knowledgeable. We've enjoyed doing business with this office. Thank you for your service."

"Nicole and her team are amazing! The attention to detail and client first focus is simply awesome! Thank you for taking care of me and my family!"

"Loved working with Summer. She made the process of switching my homeowner's insurance super easy and seamless. Highly recommended."

"Purpose homeowners insurance"

"I have just changed insurance companies for my homeowners & car insurance. I was looking for a professional, friendly local company. I found that with Nicole & her people!"

"Best experience! Great service!"